Terms and Conditions
By accessing and using our platform, you agree to be bound by these Terms and Conditions ("Agreement"). We encourage you to read them carefully before proceeding.
1. Acceptance of the Terms
Your use of our platform confirms your acceptance of these Terms and Conditions. If you do not accept any part of this Agreement, please refrain from using our services.
2. Eligibility Requirements
To be eligible to register for an account on our platform, you must:
We reserve the right to verify your age and eligibility before permitting access to your account.
3. Geographic Restrictions
Our services are only available to residents of Quebec, Canada. We may restrict or terminate your access if we have reason to believe that you are accessing our platform from outside this region.
4. Account Registration Rules
To register for an account on our platform:
You must verify your identity before withdrawing funds or participating in promotions.
5. One-Account-Per-User Policy
Each user is only permitted one account on our platform. We may close any duplicate accounts to prevent misuse of our services.
6. Identity Verification and KYC
To ensure fairness and security, we will conduct periodic verification checks on all users, including ID confirmation and proof of address.
You are responsible for ensuring the accuracy and authenticity of the information provided during registration and subsequent updates.
7. Account Security Responsibilities
It is your responsibility to:
We will not be liable for any losses arising from failure to comply with these requirements.
8. Login Credentials and Password Protection
You must choose a strong password that is unique to your account, using alphanumeric characters, numbers, and special characters.
Do not share or reuse login credentials on other websites.
9. Restricted Behaviour and Prohibited Activities
We prohibit the following activities:
We reserve the right to suspend or close your account if we believe you are engaging in prohibited activity.
10. Multi-Accounting and Fraud Prevention
If we suspect multi-accounting, bonus abuse, or other forms of fraud, we may freeze all relevant accounts and withhold withdrawals until our investigation is complete.
11. Bonus and Promotion Rules
To participate in promotions:
You must meet the minimum age requirement (18 years old) to participate in gaming activities, including those related to bonuses.
12. Wagering and Gameplay Conditions
Your participation in games is subject to our house rules:
If your account balance becomes zero due to gaming losses, we may suspend withdrawals until sufficient funds have been deposited.
13. Bonus Abuse Prevention
We reserve the right to cancel bonuses if you attempt to exploit our offers through strategies like bonus hunting or multiple-accounting.
14. Deposits and Withdrawals (if applicable)
You can deposit using any of our accepted payment methods, including e-wallets like PayPal/Neteller or bank transfers. Please check for specific fees associated with each method. Withdrawal requests are typically processed within 1-5 working days once your identity has been verified.
15. Verification Before Withdrawals
We will request ID confirmation and proof of address before processing withdrawals to prevent misuse and ensure compliance with AML/KYC regulations.
Our team will review all withdrawal requests, which may result in delays or denials if necessary.
16. Responsible Gambling Expectations
Play responsibly by:
We offer responsible gaming tools to support your enjoyment and financial well-being.
17. Self-Exclusion and Account Restrictions
If you feel that your use of our platform is affecting your life negatively, please contact us for assistance with self-excluding from the account or placing restrictions on betting activities.
Once an exclusion period begins, we will not allow access to your account until it ends.
18. Game Fairness and RNG Systems
Our games are designed and tested to provide a fair gaming experience:
We reserve the right to modify or change any game condition at our discretion, subject to regulatory approval where necessary.
19. Technical Interruptions or Voided Gameplay
If an unexpected technical issue impacts gameplay or prevents withdrawal processing:
We are not liable if a gaming session is cancelled or voided.
20. Suspension or Closure of Accounts
At any time and without prior notice, we can suspend or close an account:
Please note that your access may be denied if we suspect breach of our conditions.
21. Intellectual Property and Platform Ownership
The website and all materials are owned by Loto-Québec, a licensed gambling operator. Our logo and branding elements cannot be used without permission.
Our platform is for personal entertainment purposes only; all rights reserved.
22. Limitation of Liability
In no event shall we or our affiliates be liable to you:
Please note that these Terms and Conditions will govern your participation in gaming activities.
23. Modification of Terms
At any time, with prior notification where reasonable, we may update or amend this Agreement to reflect regulatory changes, new technologies, or platform improvements. Your continued access confirms acceptance of revised terms.
24. Contact or Support Guidance
You can contact our customer support team for help:
